Privacy and Returns Policy

Shutter Hardware Australia will only collect information for the purpose of processing orders and managing your account. No information is sold or otherwise distributed to any third party for any reason. You may request your account information held by us at any time. With regard credit card payments, details are not held and are not obtainable following the sale process, due to secure credit card processing facilities.

Faulty goods, goods significantly different to those ordered or goods that do not do what they're supposed to do, can be returned for refund if advised and/or returned within 7 days of receipt. Refund is only processed on return of the goods to Shutter Hardware Australia

Quality control and customer satisfaction are of the highest importance to our business and all goods are inspected and approved before dispatch. Other than as above, all sales are final. We want you to be happy with your purchase and look forward to long term business relationships with our customers.